Delete your Proofy account
You can delete your Proofy account and its data at any time, in the app or by email.
In the app (immediate)
- Open Proofy and sign in.
- Tap the Settings button (top corner of the camera screen).
- Tap Delete account and confirm.
Your account and data are deleted straight away.
By email (if you no longer have the app)
Send an email to privacy@proofyapp.xyz with the subject "Delete my Proofy account", from the Google account's email address you signed in with, so we can confirm it's yours. We delete the account within 7 days and reply to confirm.
What is deleted
- Your account (email address, name and profile-picture link from Google)
- Your profile: birth month and year, guardian agreement, consent record, class code
- Your notebook: every saved problem and solution
- Your "this answer looks wrong" reports
- Timing and cost records of your solves
What is kept
- Nothing by Proofy. Photos are never stored in the first place.
- AI services that read a problem for us may keep what they received under their own terms for a limited period (see Privacy Policy §3). We never send them your name or email.
Deleting your Proofy account doesn't delete your Google account. To stop Proofy's access to it, you can also remove Proofy at myaccount.google.com/connections.